- 23 September 2022
- Transport / Logistics Services
eBay is apparently to replace its Global Shipping Program (GSP) with a new system called eBay International Shipping (EIS).
EIS is apparently intended to make cross-border shipping much easier for the customer and marketplace seller alike. Amongst other things gleaned from the (very thin) available information on the matter, customers can pay customs duties as part of the checkout process.
eBay CEO Jamie Iannone told attendees at Wednesday’s eBay Open seller keynote address about the new programme: “You’ve told us you want it to be as easy to ship internationally as it would be to ship domestically, and that you want cross-border trade to be a simple and seamless experience. And we listened to you.
“In response, we’ve created our new shipping program. Now every element of shipping, including returns, will go through our platform. We’ll take care of all the international shipping details, like currency conversion, customs, and delivery dates – making the entire process incredibly easy to use. And as a result, your inventory will be seen by millions more buyers around the world.”
The online marketplace hasn’t made any announcements as to the detail of the issue beyond some FAQs, information online for sellers and the CEO’s keynote address.
In the FAQs around EIS, eBay state, “If you’re currently using the Global Shipping Program, you will be automatically enrolled and your listings will default to eBay International Shipping. If you ship with another international shipping service such as eBay International Standard Delivery, you will need to update your current listings to take advantage of eBay International Shipping benefits.”
It appears that there will be a 12 month transition process as all sellers are moved across worldwide and the GSP may well be shut down – though again, no announcement on the matter has been made.
“Efficiency is a key concern,” Iannone said. “We value streamlining and simplifying processes, and we know you do too. This is especially important as we help you sell globally.”